Privacy Policy — Phoenix Woda

Phoenix Woda (“we”, “our”, “us”) operates the website https://phoenixwte.co.za. We are committed to protecting your personal information and ensuring transparency regarding how your data is collected and used. This Privacy Policy outlines our practices in accordance with applicable data protection standards.


1. Information We Collect

Comments

When visitors submit comments, we collect the information provided in the comment form, as well as the visitor’s IP address and browser user agent, for the purposes of spam detection and security.
An anonymized hash of your email address may be sent to the Gravatar service to determine whether you use it. After a comment is approved, your profile image (if applicable) may appear publicly alongside your comment.

Media Uploads

If you upload images to our website, you should ensure they do not contain embedded location data (EXIF GPS). Visitors may download and extract such data from images displayed on the site.


2. Cookies

We use cookies to enhance your browsing experience and simplify website interaction.

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These remain for one year.
  • Visiting the login page triggers a temporary cookie to determine whether your browser accepts cookies. It contains no personal data and is deleted when you close the browser.
  • When you log in, several cookies are created to store your login details and display preferences. Login cookies remain for two days, display cookies for one year. Selecting “Remember Me” extends login persistence to two weeks.
  • Editing or publishing an article creates a cookie storing the post ID, which expires after one day.

3. Embedded Third-Party Content

Articles on this website may contain embedded content such as videos, images, or articles from external websites. Such content behaves as if you visited the external website directly and may result in data collection, cookies, and tracking by the third party.


4. Data Sharing

If you request a password reset, the IP address associated with your request will be included in the reset email.


5. Data Retention

  • Comments and related metadata are retained indefinitely to support automated recognition and approval of follow-up comments.
  • Registered users (if any) have their personal information stored within user profiles. Users may view, edit, or delete their information at any time, except for usernames. Website administrators may also access and edit user information as necessary.

6. Your Rights

You may request:

  • An exported file containing the personal data we hold about you, including data you have provided.
  • Erasure of your personal data.

These rights exclude information that must be retained for administrative, legal, or security purposes.


7. Data Processing and Security

Visitor comments may be screened using automated spam detection services. Reasonable technical and administrative measures are implemented to safeguard your information against unauthorized access, disclosure, or loss. spam detection service.

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